Refund Policy

We provide refund policy in certain cases. In this policy, we reimburse your total amount that was charged. The refund is done through credit card. Alternatively, you can request for re-shipment of the order. There are certain terms and conditions of refund policy.

100% Refund on

  • Delivery of damaged or impaired medications
  • Untimely delivery of the order

Free Re-shipment

  • Product or service dissatisfaction
  • Wrong product delivery
  • Delivery of damaged medical product
  • Incorrect dispatch (due to error from our side)

Follow these steps to get a refund or free-reshipment –

  • Call our customer support executive through toll-free number or you can contact via email
  • Give details of your order and transaction
  • Mention the reason for refund or reshipment
  • Our executive will verify the details, trace your order and look into the matter
  • The process is initiated if the order is not delivered or dispatched to wrong address